All Medication Requests

Before ordering any medication, please contact your Pharmacy to ensure that there is no medication waiting for you to collect. 

Requests for repeat prescriptions (including those on the Extended Prescribing Scheme) may be made via Patient Access or via the NHS app.

Some Pharmacies will be able to order medication for you if they have the correct software which allows them to order your medication from our computer system. Please speak to your Pharmacy to ask if they can do this. We are not accepting e-mail requests from Pharmacies.

We do not accept medication requests in any other format (i.e. telephone, e-mails from patients or handwritten/paper requests)

If you are taking a medication that has recently been started or are using very infrequently it may not appear on your repeat prescription list. Please use the link above to order your medication. If you need this medication to be added to your repeat list then please let us know using the link above.  Please be aware that some medications cannot be added to a repeat prescription list due to the nature of the medication.

Please allow up to two working days before collecting your prescription from the Pharmacy.  If medications are being delivered to your address, then please take this into account when ordering medication.

Ordering Medication that has been started by Hospital or by another Specialist

If you have been discharged from hospital and have been provided with new medication which is not available via your NHS app or Patient Access app, then please DO NOT call the surgery. Instead please contact the Practice using the following link: https://florey.accurx.com/p/M83616
If we need to clarify the medication request we will contact you.

Please be aware that any new medication started by a hospital following an admission requires the Practice to be notified in writing (e.g in the form of a discharge letter). This letter needs to be added to your records and for a member of the Practice team to review such documents before updating your medication. You should therefore ensure that you have been provided with sufficient medication following your discharge letter. You will need to allow the Practice up to 10 working days for any such medication to be updated on your records.

Emergency Prescriptions

Please use the following link to request an emergency prescription:
In future, please do not wait until your medication supply runs out completely before ordering and please ensure that you allow your chemist enough time to prepare your prescription once sent.
Please use https://www.patientaccess.com/ to order your medication
Patients can still approach their pharmacy directly for a private emergency supply but will usually be asked to pay for the cost of the mediation, which in some cases, can be significantly higher than a prescription charge.
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