Do It Online

OC

To access our online consultation services Click here

Did you know you can now book appointments online, order repeat medications and contact the surgery using the messaging system which are all available using Patient Access.

Please contact a member of our reception team if you wish to use the online facility, and a form will be provided to you.  Photo ID may be required when returning the form.  For more information, please see read the Patient Online Access Leaflet:

Dr Rasib & Partners Patient Online Access Leaflet


         

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Protecting your online GP records     
What you need to know about online records


                            

Please note: There will be times when Patient Access will require planned maintenance or updating if there is a problem. To determine the current status of this facility in case you experience any problems, please use the following link Patient Access Service Status

If you wish to report any problems you experience directly to Patient Access please click on the link: Patient Access Support.  

Please do not hesitate to contact the surgery (including via e-mail to gp.suite@nhs.net) if you have any issues which we can help you with.

If you are not confident in using a computer and would like further help, then there are classes available locally.  Please contact Staffordshire County Council or use the following link for further information on the next available class. What's On - Staffordshire County Council

New guides for patients will make it easier for those with disabilities to use GP online services. Those with hearing and sight loss, autism and learning disabilities can download free guides.  Online Services - Easy Read Guides

 

 
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