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You can make an appointment with the Doctor or Nurse by phoning the surgery or by calling in person when the reception is open.
You have a right to express a preference of practitioner and we will do our best to give you an appointment with the Doctor of your choice. Should your preferred Doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.
You will never be refused to see a Doctor if one is available. If you no longer need your appointment please let us know.
Please remember that appointments are for ONE person only. If you feel your consultation may be lengthy, ask the Receptionist for a DOUBLE APPOINTMENT when you book.
If possible please try to telephone reception before 10:30 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
The practice operates a system that allows you to pass a message onto the GP using the 'triage system'. It does help the practice if you are able to advise the nature of your call but if you do not wish to disclose any details to the receptionist, then please let them know. The Practice will endeavour to respond to your query as soon as possible.
For non-urgent queries and if it is difficult for you to call the surgery during opening hours, please use the Patient Access Messaging System to inform the Practice of your query.
Common Childhood Illnesses and Wellbeing Guide
Extended access primary care services to be available to all patients for both pre-bookable and same day appointments from 1 September 2018
The extended hours surgeries are for pre-bookable appointments only. These are available on weekday evenings (6.30pm-8pm) and weekends (9am-1pm). The extended hours services are provided by the Cannock Chase Clinical Alliance and the Cannock South Primary Care Network (PCN)
Click HERE to find out more
Extended Primary Care Services